Technical Support

How to tell difference between human remy hair and synthetic hair?


Human hair has natural protein . It is easy to tell by burning and smell, You can cut a single short hair and burn it. Human hair smells the same as your own hair when burning. because it has protein inside. While synthetic fiber doesn't smell the same way. Also you can take the wig to any professional in salon, he will tell you it's human hair without doubt.

How to maintain the hair for daily use?


1. Brush the hair before washing, starting from the ends, working towards the roots, sparating the root area.

2. Wash hair at least once a week using an oil and silicone free shampoo.

3. Always wash hair in an upright position, never over a basin or bath.

4. Wash hair gently with warm water and carefully squeeze out excess water. Do NOT RUB!

5. DO NOT use protein or silicone based conditioner as the hair will tangle.

6. Detangle hair first before drying.

7. Never leave hair wet or damp as this will shorten the life span of the weft or bonds.

8. If scalp is greasy, wash hair frequently and rinse with cold water.

Services &Refund Policy


Sample Service

The samples will be provided within 7-10days.

Customer Service

OEM is accepted. The hair with your own brand can be produced.

Pre-sale Service

Everything of our product can be answered.

In-sale Service

The hair can be packed carefully before sending and the tracking number can be sent to you.

After-sale Service

You can get our help with 100% heart after received our product.

Refund Policy

1. Return/Refund is accepted within 7 days (the date depends on the DHL); please contact us first and return the goods according to the return address.

2. To avoid delivery lost, return should be arranged by register airmail, and the shipping fees of return should be paid by the buyer.

3. Please make the items remain the original state. We only accept not damaged items.

+86 13573866171